Plan Your Visit

We ask guests of the Algonquin Commons Theatre (ACT) to please be mindful and considerate of other patrons. Individuals who do not follow the ACT policies will be asked to leave the Theatre immediately. The ACT reserves the right to deny any patron entrance or re-admittance if it is felt that there is a risk of disturbance or disruption to other patrons, or to the ACT staff.

For many events, the Theatre lobby will open one hour prior to show time, and the Theatre house will open 30 minutes prior to the event start. We encourage you to check our events calendar for specific event details.

The ACT is a 700-seat theatre (177 Floor Level / 303 Main Level / 220 Balcony Level). When the floor seats are removed, the seating capacity increases to 835.

Patrons are not permitted to switch seats during any event where seating is assigned, unless they are given permission by Algonquin Commons Theatre staff.

The Algonquin Commons Theatre permits patrons to stand at their assigned seat during concerts where standing would be admissible unless otherwise informed by an Algonquin Commons Theatre staff. Patrons are not permitted to lean against or rest their feet on the theatre seats. Standing on seats or any other structure is not permitted and may result in injury or ejection from the Theatre. For safety and as a courtesy to other ticket holders, patrons are prohibited from sitting and/or standing in aisles. Due to fire regulations, aisles should be kept clear at all times.

For your comfort and the comfort of those around you, the Algonquin Commons Theatre provides a seasonal coat check service for most performances

Coat Check opens one hour prior to an event and closes a half-hour after the event. Patrons are solely responsible for picking up all personal belongings from Coat Check at the end of a show/event. The ACT is not responsible for lost or stolen items.

Suggested donations of $2.00, $5.00 or $10.00 will be accepted and will go toward the SA Food Cupboard which serves the students at Algonquin College. Cash, credit cards, and debit cards are accepted.

Please note: there is no coat check available from April 1st to November 30th.

Large bags (such as backpacks, large purses, school and gym bags) are not permitted in the Theatre at all times. Please make the necessary arrangements prior to your arrival at the venue.

Algonquin College is a Smoke-Free Campus, and in accordance with this policy, smoking is prohibited on the grounds. As the Algonquin Commons Theatre is located on College property, this no-smoking policy also applies to Algonquin Commons Theatre guests, clients, and artists.

More information can be found on the Algonquin College Clean Air website.

Note: All onstage smoke, fog, and haze effects are created with water-based non-toxic materials.

Policies surrounding young children and age restrictions will vary from event to event. For many events, children aged 2 years or younger may attend the event at no cost, with no ticket, by sitting on a parent’s lap. In this case, the child would not be assigned a seat. For events with Age Restrictions, valid government issued photo ID must be presented upon purchase of tickets and upon entry to the ACT day of event. Check out the event’s page for show-specific details regarding young children and age restrictions.

Children’s booster seats are available for use by patrons. Booster seats are available on a first-come first-served basis. If you require a booster seat please notify one of our staff members when you arrive at the venue. Following any performance, booster seats may be left in the theatre auditorium for collection by ACT Front-of-House staff.

Yes, all the items found will be dropped off to Algonquin Campus Security (A1216) at the end of the event. They can be contacted at 613-727-4723 ext. 5010 or security@algonquincollege.com.

Our address is Robert C. Gillett Student Commons, Algonquin College – Building E, 1385 Woodroffe Ave, Ottawa, ON K2G 1V8.

The Algonquin Commons Theatre is located on the Algonquin College Ottawa Campus. Baseline Transitway Station is situated on Woodroffe Avenue, next to the Algonquin College ACCE building. Baseline Station is served by high frequency rapid transit service and many local west-end bus routes. Visit OC Transpo for more information on bus routes.

• Backpacks & Large Bags
• Narcotics or illegal substances
• Alcohol & Cannabis
• Large Umbrellas
• Take-out meals
• Glass containers
• Chairs
• Animals (except service animals)
• Professional recording Devices
• Weapons
• Drones
• Any item deemed unsafe by security

We do not serve any food at our venue. For select events we have bar service available. For select events, snacks such as chips, and candy, will be permitted in the ACT seating area. Meals, such as pizza, and take out, are not permitted. We also ask that you please refrain from bringing products containing nuts.

Many events at the ACT will have merchandise for sale. Debit and Credit Cards are accepted and cash on occasion will be accepted.

Yes, you may. Re-entry is permitted for most of our events.

The safety and comfort for trans and gender diverse people in gender segregated spaces is an ongoing issue. All our washrooms are safe spaces where anyone, regardless of gender identity or presentation, can use the toilet, wash their hands and check the mirror. When we make our washrooms inclusive, we decrease anxiety and fear for trans and gender diverse people.

You will see signage in all washrooms that Algonquin College respects everyone’s right to choose which washroom is appropriate for them.

Yes, please visit https://www.algonquinsa.com/bookings/venues/algonquin-commons-theatre/ for all rental information.

Tickets are available for purchase online through Ticketmaster and in person at the Algonquin Commons Theatre Box Office.

We are located at 1385 Woodroffe Avenue, on the Algonquin College Ottawa Campus within the Robert C. Gillett Student Commons (Building E, Room E104).

The Algonquin Commons Theatre Box Office will be open 2 hours prior to event time and is closed on non-event days. Please note that the Box Office does not process ticket sales over the phone.

Cash, Debit, Mastercard, Visa, Amex, and AC One Card

We encourage patrons to purchase tickets only through certified ticketing websites as listed on each event page. Algonquin Commons Theatre (ACT) cannot guarantee the validity of tickets purchased through external parties and reserves the right to deny entry with unauthorized / invalid tickets.

Yes, we have Algonquin College Discounts for selected events. Please visit https://www.algonquinsa.com/algonquin-commons-theatre/student-priced-tickets/ to see which events have discounted tickets.

*A valid Algonquin College student ID is required to access and use this ticket type.

Please contact the ACT Box Office for further assistance.

All tickets purchased are final sale. We do not process exchanges, upgrades, or refunds.

In the unfortunate event that a show must be cancelled or postponed, refunds will be made available for all tickets purchased from the original point of purchase. Event-specific information will be posted on our website and social media as soon as it is available. We make every attempt to contact all ticket purchasers to advise them of the change.

Lobby/Bar time is always listed on the event page on our website. Set times typically aren’t confirmed to closer to the show date. We will post day of the show on the venue’s social media channels.

For events with Age Restrictions, valid government issued photo ID must be presented upon purchase of tickets and upon entry to the ACT, day of event. Check out the event’s page for show-specific details regarding young children and age restrictions.

For events that are 19+ guests must show valid government-issued photo ID to enter.

Please email actmedia@algonquincollege.com to request media accreditation and we will do our best to accommodate your request.

Professional cameras (DSLR or cameras with removable lenses) are not allowed unless you have approved media accreditation.

Point-and-shoot cameras and cellphone cameras are generally allowed unless otherwise specified.

The Algonquin Commons Theatre (ACT) is 100% wheelchair accessible. Wheelchair accessible seating is available to purchase online, and at the Algonquin Commons Theatre Box Office.

When purchasing tickets online on www.ticketmaster.ca, please click Filters and then the “Show accessible tickets” toggle for seat availability or more information. Remember to click Apply Filters to show accessible tickets on the map.

Hearing Assistance Systems are free of charge and can be reserved in advance through the ACT Box Office. Aside from reservation, Hearing Assistance Systems are available on a first-come first-served basis. A major credit card is required as a security deposit when signing out the device. Additionally, our Box Office is equipped with a hearing loop.

Yes, a service animal is any guide dog, signal dog, or other animal individually trained to provide assistance to an individual. Please contact the ACT Box Office ahead of the event to ensure you get appropriate seating when purchasing tickets.

Yes, please ask any of the theatre ushers for assistance. Please note that the ACT is not responsible for any damaged, lost or stolen strollers/walkers, as well as items left with the stroller/walker.

While the ACT does not provide a walkers/strollers check, we will try to make accommodations for patrons with stroller/walkers.

Each floor of the Student Commons (E Building) has a family washroom. On the 1st floor, the washroom is located beside Starbucks. On the 2nd floor, it is across the hall from the SA Clubs & Communities Room (E209). On the 3rd floor, the washroom is beside the Welcome Centre (E341).

There may be the use of strobe lights during an event. Please contact the Box Office if you have any questions or concerns.