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Tickets are available for purchase in person at the Algonquin Commons Theatre Box Office and online through TicketMaster. We encourage patrons to purchase tickets only through certified ticketing websites as listed on each event page. Algonquin Commons Theatre (ACT) cannot guarantee the validity of tickets purchased through external parties and reserves the right to deny entry with unauthorized / invalid tickets.
Every patron must have a ticket in order to enter the ACT with the exception of non-ticketed events. Due to fire regulations, ACT cannot seat the house beyond its designated seating capacity.
We are located at 1385 Woodroffe Avenue, on the Algonquin College Ottawa Campus within the Robert C. Gillett Student Commons (Building E, Room E104).
Our regular hours of operation are Monday to Friday from 2:30pm to 6:30pm. During ticketed shows, the Box Office hours may be extended, ensuring the Box Office is open open leading up to the event’s start time. A $1.50 facility fee applies on each ticket purchased.
Please note that the Box Office does not process ticket sales over the phone.
Tickets can be purchased online through Ticketmaster. Additional service charges apply. All major credit cards are accepted.
Events that have a student ticket type available will require proof of current student enrolment. A valid Student ID must be presented upon purchase of tickets and entry to the ACT.
Policies surrounding young children and age restrictions will vary from event to event. For many events, children aged 2 years or younger may attend the event at no cost, with no ticket, by sitting on a parent’s lap. In this case, the child would not be assigned a seat. For events with Age Restrictions, valid government issued photo ID must be presented upon purchase of tickets and upon entry to the ACT day of event. Check out the event’s page for show-specific details regarding young children and age restrictions.
Tickets to be picked up at “Will Call” are available for pick-up 30 minutes prior to doors opening on the day of the event. Please bring a piece of valid government issued photo ID and your confirmation number to redeem your tickets. Please note that the Box Office closes 30 minutes after the event starts, or following intermission.
Please contact the ACT Box Office for further assistance.
In the unfortunate event that a show must be cancelled or postponed, refunds will be made available for all tickets purchased from the original point of purchase. Event-specific information will be posted on our website and social media as soon as it is available. We make every attempt to contact all ticket purchasers to advise them of the change.
All tickets purchased are final sale. We do not process exchanges, upgrades, or refunds.